Reviews - Page 15 - Cottman of Waldorf

John Hardesty

2/2/2023

Excellent service

Excellent service is what we strive for. We are happy to hear we hit the mark! Thanks for the great 5 star review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf

Leo Alexander

1/31/2023

The staff was so professional. I was pleased. Being a manager in the customer service industry for years I was happy with the service time of business and professionalism. Thank you

It's wonderful to know you were pleased with our professional service, Leo, and we are honored to have earned your amazing support. Thank you! Gratefully, Cottman of Waldorf

- Cottman of Waldorf

Kimberly Mallory

1/31/2023

Excellent customer service!!! Needed brakes (in dire need) and they fit me in the very next day…

We understand how important reliable and accommodating care is, and it's incredible to have earned your encouraging review! Thank you, Kimberly. Gratefully, Cottman of Waldorf

- Cottman of Waldorf

Neville Blair

1/23/2023

Darren Skinner

1/20/2023

The manager was very honest about not needing a transmission repair since it was a simple case of needing transmission fluid. This honesty was greatly appreciated because the dealership was telling me a whole different story. I will be bringing my vehicle here from now on.

We will always keep your best interests in mind, Darren, as we know how important honest service is. Thank you very much for letting us know you will be returning in the future! Gratefully, Cottman of Waldorf

- Cottman of Waldorf

Lisa Jones

1/13/2023

Robert Wiley

1/12/2023

I made an appointment to drop my 2015 GMC Acadia off mid week. I described my problem to Ken who had some ideas what might be wrong and told me that they would get to it as soon as possible. Side note - most of his mechanics were out sick that week due to COVID, so he was a little behind. A few days passed when I got a call from his assistant telling me the mechanic had experienced the same issue and what they could do to remedy the situation. I agreed and gave them the "go-ahead" to do the work. The next day it was done, Ken called me and left a message. I thanked him for the back-forth communication and told him I'll pick it up the next day. I would definitely recommend this shop to a neighbor or a relative.

We appreciate your recommendation of our shop and appreciate you choosing us for the repairs of your Acadia! Thank you for taking your time to leave us the great review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf

Zekeer58

12/26/2022

Valerie was very helpful in getting my engine replaced. She diligently worked hand in hand with the warranty company. She provided constant updates and was phenomenal with the whole process. Cottman Transmission is a first rate repair shop and I strongly recommend using them for all your auto needs. Thanks again Valerie appreciate your assistance.

It's fantastic to read our team delivered such helpful and efficient service, and we'll be sure to pass along your wonderful praises! Thank you for your kind support, and we hope to continue to work with you. Gratefully, Cottman of Waldorf

- Cottman of Waldorf

BAlright Pooh

12/26/2022

I am very particular of where I take my car since it is a Mercedes, however, I’ve taken my car here several times and they always go a great job and offer reasonable prices. The customer service here is amazing! Highly recommend!

We are honored to have earned your trust, and know that it has been a pleasure to take care of your car! Thank you for your high recommendation and continued loyalty. Gratefully, Cottman of Waldorf

- Cottman of Waldorf

william Upshaw

12/19/2022

I have been using Cottman's for years, They are always professional, and therogh with knowledgeable staff.

Your continued loyalty means so much to us, William! Thank you, and please know that we look forward to meeting your automotive needs for many more miles to come Gratefully, Cottman of Waldorf

- Cottman of Waldorf

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