Waldorf Auto Repair

Called on a Friday morning to check their availability for a state inspection on my new vehicle. Spoke with Fred who told me to just bring the car in, which I did about 30 minutes later. I had called around to many other establishments the previous day seeking to secure an appointment, to no avail. If you need a same day inspection, I’d say look no further than Cottman of Waldorf! I was in and out in all of 40 minutes! Reasonably priced, in and out service and a customized bottle of hand sanitizer as a thanks!

State Inspection was done and they were fabulous!

Always excellent service and mannerism...all concerns and questions answered dealing with my vehicle.

Awesome professional service, full range of knowledge and detail of the service requested.

That is perfect professional and fast service. I love the place.

The Cottman team continues to be courteous and professional in all my dealings with them. I would recommend 👌

Great company. I had a hefty bill but everything was done. The gentleman behind the desk were patient and helpful. 4/9/21 Here is the latest update from my experience. I took my van back to Cottman to get a MD inspection. Guess what, yep, it fail. Just 30 plus days from getting my van totally fixed and looked over throughly with a hefty bill. The item that failed was one that they replaced. So, now here comes the blame game. Ma’am you must have gotten an alignment because they busted your rack and pinion cover ( don’t remember the correct name) No, sir I didn’t. No one has touched my van. After I got my van back the second time and it did pass inspection, however, the van rides really bad and it pulling to one side, making a weird sound on the passenger side. I’m taking it back and see what they say. I’ll keep you posted. So, here are the results. The gentleman behind the counter didn’t make me feel liked I was valued or aim to listen, but let’s move on. I was able to show proof of an alignment that was performed on my van before they did the work. So, my issue is let’s figure out if it could be something else. Well according to them it’s nothing else, “Somebody did an alignment on your van after the work was done.” Brad, the head mechanic took my van and fixed the problems. It still has a knocking sound (which wasn’t there before) but he told to to drive it some more and come back to see him. Ask for Brad, if you want work done to your vehicle with love. He took care of me and he listened. I think any company is a good company unless a problem occurs or adversity. How well do companies handle disagree or misunderstandings. That’s the real test of customer service. You decide.