Do not take your car to this location. Valerie the "shop manager "is the meanest, rudest, nastiest person you ever want to encounter. She has poor communication skills, poor customer service and should not be helping customers anywhere. Do yourself a favor and go somewhere else.
Ms. Straughn, You have never been in our shop. You called asking if we could fix your cigarette lighter or for a reference who could. We recommended another shop and gave you directions. You got lost and kept calling repeatedly and Valerie couldn’t help. Valerie was assisting customers in our shop. Sincerely, Cottman of Waldorf
- Cottman of Waldorf